Detach an Interaction
The following SCXML strategy detaches a call from the current session, then redirects it from DN 3001 on Switch 'tel_sw' to DN 7778 on Switch 'tel_sw_1'.
<!-- ****************************************** --> <!-- * TEST OF DETACH AND SUBSEQUENT REDIRECT * --> <!-- ****************************************** --> <scxml version="1.0" xmlns="http://www.w3.org/2005/07/scxml" name="simple monitoring app" xmlns:queue="http://www.genesyslab.com/modules/queue" xmlns:ixn="http://www.genesyslab.com/modules/interaction" xmlns:dialog="http://www.genesyslab.com/modules/dialog" > <!--********************************************************************--> <datamodel> <data ID="stateName" expr="'initial'" /> <data ID="reqid" expr="''" /> <data ID="ixnid" expr="''" /> <data ID="test_result" expr="'PASSED'" /> </datamodel> <!--********************************************************************--> <initial> <transition target="waiting"/> </initial> <!--********************************************************************--> <state id="main" initial="waiting"> <!--********************************************************************--> <state id="waiting"> <onentry> <log expr="'Waiting for incoming call...'" /> </onentry> <transition event="interaction.added" target="detachcall"> <script> _data.ixnid = _event.data.interactionid; var dev = _genesys.ixn.interactions[_data.ixnid].parties[_data.ixnid + '-1'].device; </script> <log expr="'G_G_GOT initial interaction added: ' + uneval( _event.data )"/> <log expr="'_genesys.ixn: ' + uneval( _genesys.ixn )" /> </transition> </state> <!--********************************************************************--> <!-- Detaching call from session with graceful termination by timeout --> <!--********************************************************************--> <state id="detachcall"> <onentry> <script> var noMoreDetach = false; var detachTimeout = '3s'; /*'infinite' means endless trying to detach*/ </script> <if cond="detachTimeout != 'infinite'"> <send event="'DetachTimeoutEvent'" delay="detachTimeout"/> </if> <ixn:detach interactionid="_data.ixnid" requestid="_data.reqid" /> </onentry> <transition event="DetachTimeoutEvent"> <script> noMoreDetach = true; </script> </transition> <transition event="error.interaction.detach" cond="(_event.data.error == 'invalidstate')&&!noMoreDetach&&(_event.data.requestid == _data.reqid)"> <log expr="'G_G_GOT detach invalidstate error: ' + uneval( _event.data )" /> <ixn:detach interactionid="_data.ixnid" requestid="_data.reqid" /> </transition> <transition event="error.interaction.detach" cond="(_event.data.error == 'invalidstate')&&noMoreDetach&&(_event.data.requestid == _data.reqid)" target="abnormal_exit"> <log expr="'G_G_GOT final detach invalidstate error: ' + uneval( _event.data )" /> </transition> <transition event="error.interaction.detach" cond="(_event.data.error != 'invalidstate')&&(_event.data.requestid == _data.reqid)" target="abnormal_exit"> <log expr="'G_G_GOT detach error: ' + uneval( _event.data )" /> </transition> <transition event="interaction.detach.done" cond="_event.data.requestid == _data.reqid" target="redirectcall"> <log expr="'G_G_GOT detach done: ' + uneval( _event.data )"/> </transition> <!--*** Targetless transition to intercept interaction.deleted event ***--> <transition event="interaction.deleted" cond="_event.data.interactionid == _data.ixnid"> <log expr="'G_G_GOT detached interaction deleted: ' + uneval( _event.data )"/> <log expr="'_genesys.ixn: ' + uneval( _genesys.ixn )" /> </transition> </state> <!--********************************************************************--> <state id="redirectcall"> <onentry> <ixn:redirect interactionid="_data.ixnid" from="({'dn':'3001', 'switch':'tel_sw'})" to="({'dn':'7778', 'switch':'tel_sw_1'})" requestid="_data.reqid" /> </onentry> <transition event="error.interaction.redirect" cond="_event.data.requestid == _data.reqid" target="abnormal_exit"> <log expr="'G_G_GOT redirect error: ' + uneval( _event.data )" /> </transition> <transition event="interaction.redirect.done" cond="_event.data.requestid == _data.reqid" target="somedelay"> <log expr="'G_G_GOT redirect done: ' + uneval( _event.data )"/> </transition> </state> <!--********************************************************************--> <!--*** Just to make old and new sessions coexist after ixn_detach (additional detach verification) ***--> <state id="somedelay"> <onentry> <send event="'SynchroEvent'" delay="'33s'"/> </onentry> <transition event="SynchroEvent" target="exit"/> </state> <!--*** Common event handler for primary ixn deletion (just to terminate this test session) ***--> <transition event="interaction.deleted" cond="_event.data.interactionid == _data.ixnid" target="exit"> <log expr="'G_G_GOT initial interaction deleted: ' + uneval( _event.data )"/> <log expr="'_genesys.ixn: ' + uneval( _genesys.ixn )" /> </transition> </state> <!--********************************************************************--> <state id="abnormal_exit"> <onentry> <log expr="'G_G_GOT ABNORMAL SESSION TERMINATION'" /> <script> //Overwrite _data.test_result initial value that was set in data block _data.test_result = 'FAILED'; </script> </onentry> <transition target="exit"/> </state> <!--********************************************************************--> <final id="exit"> <onentry> <log expr="'G_G_GOT SESSION TERMINATION WITH TEST_RESULT = ' + _data.test_result" /> </onentry> </final> </scxml>
This page was last edited on September 22, 2017, at 13:06.
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