Outbound Contact Server

Options for this component are contained in the following configuration sections:

• OCServer

Tip

In the summary table(s) below, type in the Search box to quickly find options, configuration sections, or other values, and/or click a column name to sort the table. Click an option name to link to a full description of the option. Be aware that the default and valid values are the values in effect with the latest release of the software and may have changed since the release you have; refer to the full description of the option to see information for earlier releases.

Power users: Download a CSV file containing default and valid values and descriptions.

The following options are configured at the application level (in other words, on the application object).

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Section	Option	Default	Changes Take Effect
Section	Option	Default	Changes Take Effect
OCServer	action-queue-quota	10000	After restart
OCServer	agent-assignment-max-num	0	Takes effect immediately
OCServer	agent-assignment-min-num	0	Takes effect immediately
OCServer	agent-assignment-priority	1	Takes effect immediately
OCServer	agent-reassignment-if-waiting-ports	false	Takes effect immediately
OCServer	agent-reassignment-if-waiting-ports-timeout	30	Takes effect immediately
OCServer	agent-reassignment-if-waiting-records	false	Takes effect immediately
OCServer	agent-reassignment-if-waiting-records-timeout	30	Takes effect immediately
OCServer	agent_logout_preview_call_result	-1	Takes effect immediately
OCServer	agent_preview_mode_start	false	Takes effect immediately

Showing 1 to 10 of 153 entries

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