RTME Options Reference
Welcome to the Options Reference for Stat Server. This document provides full information about all the configuration options that are set on the Stat Server application object and in Stat Server–related configuration sections on other objects, such as DNs.
Stat Server Application
You are not required to configure any options to start a Stat Server application.
Options for this component are contained in the following configuration sections:
Tip
In the summary table(s) below, type in the Search box to quickly find options, configuration sections, or other values, and/or click a column name to sort the table. Click an option name to link to a full description of the option. Be aware that the default and valid values are the values in effect with the latest release of the software and may have changed since the release you have; refer to the full description of the option to see information for earlier releases.
The following options are configured at the application level (in other words, on the application object).
| Section | Option | Default | Changes Take Effect |
|---|---|---|---|
| Section | Option | Default | Changes Take Effect |
| common | enable-ipv6 | 0 (for backward compatibility) | Immediately |
| common | rebind-delay | 10 | After restart |
| db-direct-connection | debug | 0 | After restart |
| db-direct-connection | enable | off | After restart |
| db-direct-connection | verbose | 0 | After restart |
| ha | addp-remote-timeout | 10 | Immediately |
| ha | addp-timeout | 10 | Immediately |
| ha | addp-trace | both | Immediately |
| ha | chunk-size | 5000 | Immediately |
| ha | chunk-timeout | 1 | Immediately |
| ha | connect-timeout | 2 | Immediately |
| ha | session-expiration-period | 1800 | Immediately |
| ha | session-expiration-timeout | 120 | Immediately |
| java-config | java-extension-loading-timeout | 60 | Immediately |
| java-config | java-extensions-dir | ./java/ext | After restart, or upon setting the enable-java configuration option to true. |
| java-config | java-libraries-dir | ./java/lib | After restart, or upon setting the enable-java configuration option to true. |
| java-config | jvm-path | No default value | After restart, or upon setting the enable-java configuration option to true. |
| java-extensions | <filename>.jar | No default value | During Java Extension initialization phase |
| java-extensions | <Name> | No default value | During Java Extension initialization phase |
| log | alarm | No default value | Immediately |
| log | all | No default value | Immediately |
| log | buffering | true | Immediately |
| log | check-point | 1 | Immediately |
| log | compatible-output-priority | false | Immediately |
| log | debug | No default value | Immediately |
| log | enable-thread | false | Immediately |
| log | expire | 10 | Immediately |
| log | interaction | No default value | Immediately |
| log | keep-startup-file | false | After restart |
| log | memory | No default value | Immediately |
| log | memory-storage-size | 2 MB | When memory output is created |
| log | messagefile | StatServer.lms | After restart or Immediately, if Stat Server cannot locate the statserver.lms file at startup |
| log | message_format | short | Immediately |
| log | print-attributes | false | Immediately |
| log | segment | 100 MB | Immediately |
| log | spool | The Stat Server working directory | Immediately |
| log | standard | No default value | Immediately |
| log | throttle-period | 30 | Immediately |
| log | throttle-threshold | 5000 | Immediately |
| log | time_convert | local | Immediately |
| log | time_format | time | Immediately |
| log | trace | No default value | Immediately |
| log | verbose | all | Immediately |
| log | x-conn-debug-all | 0 | After restart |
| log | x-conn-debug-api | 0 | After restart |
| log | x-conn-debug-dns | 0 | After restart |
| log | x-conn-debug-open | 0 | After restart |
| log | x-conn-debug-security | 0 | After restart |
| log | x-conn-debug-select | 0 | After restart |
| log | x-conn-debug-timers | 0 | After restart |
| log | x-conn-debug-write | 0 | After restart |
| log-extended | level-reassign-disable | false | Immediately |
| log-extended | level-reassign-<eventID> | Default value of log event <eventID>. Refer to the Common Log Events Help or statserver.lms (located in the directory where Stat Server is installed) for a listing of each of Stat Server’s the default levels. | Immediately |
| log-filter | default-filter-type | copy | Immediately |
| log-filter | filtering | true | Immediately, if application is subscribed to notifications that this option has been changed. |
| log-filter-data | <key name> | copy | Immediately |
| OCCExtension | assignment-reset-delay | 30000 | After restart |
| OCCExtension | java-extension-jar | OCCStatExtension.jar | After restart |
| OCCExtension | print-level | standard | After restart |
| overload | allow-new-connections-during-overload | true | Immediately |
| overload | allow-new-requests-during-overload | true | Immediately |
| overload | cpu-cooldown-cycles | 30 | After restart |
| overload | cpu-poll-timeout | 10 | After restart |
| overload | cpu-threshold-high | 80 | After restart |
| overload | cpu-threshold-low | 60 | After restart |
| overload | cut-debug-log | true | Immediately |
| overload | protection | false | Immediately |
| overload | qos-default-overload-policy | 0 | After restart |
| overload | qos-recovery-enable-lms-messages | false | After restart |
| sml | hangup-restart | true | Immediately |
| sml | heartbeat-period | 0 | Immediately |
| sml | suspending-wait-timeout | 10 | Immediately |
| statserver | accept-clients-in-backup-mode | yes | After restart |
| statserver | acw-absorb-mode | 0 | After restart |
| statserver | allow-acw-connid-overwrite | false | After restart |
| statserver | allow-asm-outbound-on-established | true | After restart |
| statserver | allow-vq-orig-dns-from-environment | yes | After restart |
| statserver | auto-backup-interval | 15 | After restart |
| statserver | backup-file-aggregates-store | true | Immediately upon notification |
| statserver | backup-file-name | ssbackup.000 | After restart |
| statserver | binding-threshold | 10 | After restart |
| statserver | capacity-treat-acw-as-interaction | no | After restart |
| statserver | check-stuck-calls | no | Immediately upon notification |
| statserver | check-stuck-calls-duration | 600 | After restart |
| statserver | check-stuck-calls-frequency | 600 | After restart |
| statserver | check-vq-stuck-calls-frequency | 600 | After restart |
| statserver | config-reload-delay-if-primary | false | Immediately |
| statserver | consult-acw-mode | always | After restart |
| statserver | db-timeout | 30 | After restart |
| statserver | db-txn-max-retries | 3 | After restart |
| statserver | debug-level | Init | Immediately upon notification |
| statserver | DefaultAgentSPT | ... (an ellipsis) | After restart |
| statserver | DefaultDNSPT | ... (an ellipsis) | After restart |
| statserver | DefaultRPSPT | ... (an ellipsis) | After restart |
| statserver | disconnect-from-lca-on-history-log-expired | false | After restart |
| statserver | do-backup-in-background | yes | After restart |
| statserver | enable-binding | no | Immediately upon notification |
| statserver | enable-java | false | After restart, or upon setting the value to true. |
| statserver | filters-allow-wildcards-in-values | no | After restart |
| statserver | generate-stat-validity-events | yes | After restart |
| statserver | generate-transfer-taken-on-ringing | yes | After restart |
| statserver | identity-in-login-table | off | After restart |
| statserver | ignore-disabled-objects-in-group-statistics | no | After restart |
| statserver | ignore-disabled-objects-in-queue-statistics | no | After restart |
| statserver | ignore-off-hook-on-position | no | After restart |
| statserver | interaction-agent-party-in-progress-on-tenant-max-number | 2147483647 | After restart |
| statserver | interaction-agent-party-in-progress-on-tenant-media-list | chat | After restart |
| statserver | interaction-wait-on-sa-max-number | 2147483647 | After restart |
| statserver | interaction-wait-on-sa-media-list | "chat" | After restart |
| statserver | interaction-wait-on-tenant-max-number | 2147483647 | After restart |
| statserver | interaction-wait-on-tenant-media-list | "chat" | After restart |
| statserver | ixn-id-in-status-table | off | Immediately upon notification |
| statserver | load-balance-aht | 90 | After restart (when defined within the Stat Server Application object) |
| statserver | local-time-in-status-table | off | Immediately upon notification |
| statserver | local-time-in-status-table | off | Immediately upon notification |
| statserver | login-table | off | Immediately upon notification |
| statserver | management-port | 3031 | After restart |
| statserver | max-client-connections | 0 | After restart |
| statserver | max-unsent-sql-statements | 100000 (SQL statements) | After restart |
| statserver | mm-agent-logout-optimization | false | After restart |
| statserver | mm-media-list-lower-case | true | After restart |
| statserver | mm-skip-reason-changed-events | no (for backward compatibility) | After restart |
| statserver | multimedia-activity-in-status-table | yes | After restart |
| statserver | nec-position-extension-linked | no | After restart |
| statserver | old-stats-remove | yes | Immediately |
| statserver | old-stats-remove-interval | 4320 | After restart |
| statserver | position-extension-linked | yes | After restart |
| statserver | qinfo-table | off | Immediately upon notification |
| statserver | queue-disable-dcid-for-missed-calls | no | After restart |
| statserver | queue-use-pseudo-actions | true | After restart |
| statserver | reconnect-timeout | 10 | After restart |
| statserver | reg-delay | 0 | After restart |
| statserver | reg-dns-chunk-delay | 10 | After restart |
| statserver | reg-dns-chunk-volume | 1000 | After restart |
| statserver | reg-error-delay | 0 | After restart |
| statserver | reg-error-max-count | 0 | After restart |
| statserver | rp-handle-queueing-events | no | After restart |
| statserver | send-timeout | 300 | After restart |
| statserver | show-attached-data | no | Immediately upon notification |
| statserver | show-queued-interactions | no | Immediately upon notification |
| statserver | stat-file-show-clients-list | false | Immediately |
| statserver | stat-file-show-options | false | Immediately |
| statserver | stat-file-timeout | 10 | Immediately |
| statserver | status-table | off | Immediately |
| statserver | status-table-update-end-time-at-end-only | no | After restart |
| statserver | subscribe-for-all-ixn-server-events | no | After restart |
| statserver | suppress-agent-status-updates-for-ixn-server | no | Immediately upon notification |
| statserver | suppress-user-data | undefined | Upon DN re-registration |
| statserver | time-format | %m/%d/%Y %H: | After restart |
| statserver | use-server-id | Immediately | |
| statserver | vag-statistics-active-agents-only | no | After restart |
| statserver | voice-reasons-table | no | Immediately upon notification |
| statserver | vq-clean-call-details-upon-party-changed | yes | After restart |
| statserver | vq-ignore-third-party-dn | yes | Upon DN re-registration |
| statserver | vq-treat-unknown-third-party-dn-as-agent-dn | yes | After restart |
| statserver | vq-use-alt-enter-time | no | After restart |
| statserver | warn-unsent-sql-statements | 5000 (SQL statements) | After restart |
| statserver | warn-unsent-sql-statements | 5000 (SQL statements) | After restart |
| statserver | xx-disconnect-clients-on-ixn-server-disconnect | no | After restart |
Other Configuration Objects
Switch
The following options are configured on the Switch object.
| Section | Option | Default | Changes Take Effect |
|---|---|---|---|
| Section | Option | Default | Changes Take Effect |
| statserver | position-extension-linked | Depends on the switch type (see description) | On Stat Server start |
| statserver | suppress-user-data | no | Upon DN re-registration |
DN
The following options are configured on the DN object.
| Section | Option | Default | Changes Take Effect |
|---|---|---|---|
| Section | Option | Default | Changes Take Effect |
| statserver | media-type | No default value | Immediately upon notification |
| statserver | use-alt-enter-time | no | Immediately upon notification |
| TServer | multimedia | no | Immediately upon notification |
This page was last edited on December 27, 2016, at 21:24.
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