Tenant
The following options are defined on the Options tab in the Advanced View (Annex) of the Tenant object in the [budget] section:
default-agent-budget
Default Value: 0
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110
Default agent budget for any media type.
default-cost
Default Value: 0
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110
Default interaction cost for any media type.
default-cost-consult
Default Value: the value of the default-cost option
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110
If defined, overrides the default-cost option for any media type for the particular Tenant.
default-cost-inbound
Default Value: the value of the default-cost option
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110
If defined, overrides the default-cost option for any media type for the particular Tenant.
default-cost-internal
Default Value: the value of the default-cost option
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110
If defined, overrides the default-cost option for any media type for the particular Tenant.
default-cost-outbound
Default Value: the value of the default-cost option
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110
If defined, overrides the default-cost option for any media type for the particular Tenant.
default-cost-unknown
Default Value: the value of the default-cost option
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110
If defined, overrides the default-cost option for any media type for the particular Tenant.
enabled
Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately
Introduced: 8.5.110
Enables the budget model. If set to false, Stat Server does not provide the budget information in the CurrentTargetState statistic on agents. This option is recognized by URS.
interaction-cost-key
Default Value: InteractionCost
Valid Values: <key name>
Changes Take Effect: Immediately
Introduced: 8.5.110
Specifies the key in UserData, where the interaction cost is specified. If changed, all future interactions are affected. This option is recognized by URS.