AGT_AGENT_QUEUE Subject Area
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AGT_AGENT_QUEUE Subject Area View Large
Subject Area Dimensional Model Tables
Table/View | Description |
---|---|
AGT_AGENT_QUEUE_HOUR | Rollup of interaction-handling activities of agent resources who received interactions that were distributed from ACD queues, Virtual queues, Interaction queues, and Workbins. |
This page was last edited on November 13, 2020, at 23:36.
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