9.0.065.20

Voice Platform CTI Connector Release Notes

9.x

Voice Platform CTI Connector is part of 9.x starting in 9.0.010.07.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
03/18/24	Hot Fix			X			X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Voice Platform CTI Connector

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

---

CTI Connector now delays CallInforequest for a duration (in milliseconds) configured in the WaitTimeforCallCreationInNetworkMode option in the IVRSC section, before sending it to IVR Server. Previously, IVR server could not send the call information in CallInforequest since the request was sent immediately after NewCallrequest in the Network mode.

By default, the value of the WaitTimeforCallCreationInNetworkMode option is set to 0. (GVP-46055)

---

Upgrade Notes

No special procedure is required to upgrade to release 9.0.065.20.