9.0.057.65

Voice Platform Resource Manager Release Notes

9.x

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
03/25/22	General			X			X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Voice Platform

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• Resource Manager (RM) now supports Red Hat Enterprise Linux 8. See the Genesys Voice Platform page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported operating systems.

  Important

  RHEL 8.x OS now comes with the libnsl2 library preinstalled. However, RM has a dependency on the libnsl library. Hence, libnsl must be preinstalled using the yum or rpm methods.

  (GVP-44521)

Resolved Issues

This release contains the following resolved issues:

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RM now selects the available SIP-Proxy SRV record to forward the mid-dialog request. Previously, RM selected the SRV record to forward the mid-dialog request without checking the availability of the SRV record. (It was a random selection if the priority and weight of the SRV record were the same). To resolve this issue in Gateway resource configuration, a new parameter, srv-addr, is now available to define the SRV address of a specific gateway resource. For example:

logical-resource-section=gateway_lrg;aor=sip:sip-proxy-a.genesys.com:5060;redundancy-type=active;port-capacity=100;srv-addr=sipproxy.genesys.com

The Address of Record (AOR) of the gateway resource can have either the IP address or FQDN of a specific gateway resource. Along with the AOR, the srv-addr parameter must be configured in the gateway resource. In the gateway LRG options, the parameter monitor-method must be set to option to enable the above functionality. (GVP-44334)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.057.65.