9.1.003.10

Digital Messaging Server Release Notes

9.x

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
12/26/19	Update			X		X

Helpful Links

Releases Info

• List of 9.1.x Releases
• 9.1.x Known Issues

Product Documentation

• Messaging Applications

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• Support for High Availability using primary and backup Digital Messaging Server (DMS) configuration with multiple primary Chat Servers configured in the Connections tab in DMS. For information on configuring DMS HA, see Digital Messaging Server High Availability. (DMS-380)
  Important

  This feature is available for WhatsApp and Apple Business Chat channels only.
• Support for InviteToChat ESP request. This method allows initiation of outbound chat sessions from a strategy and sending WhatsApp notification templates to customers. The InviteToChat request is an invitation for a customer who is using voice IVR interaction to switch to Chat or Messaging and continue the conversation. (DMS-516)

Resolved Issues

This release contains the following resolved issues:

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The configuration option, hide-attached-data, now works as expected. (DMS-371)

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DMS now has an improved method of closing ESP port to ensure that the PSDK connection protocol is closed in time to reduce latency. However, there may be 1 or 2 seconds delay on the Linux server between shutdown of the server and the OS finalizing the port closure. (DMS-477, DMS-96)

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Upgrade Notes

No special procedure is required to upgrade to release 9.1.003.10.