Callback User's Guide

Welcome to the Callback User's Guide! You can use this guide as a starting point to configure basic voice or basic chat Callback services. It includes the following sections:

• New in This Document — This page provides a document change history.
• Overview — This page provides an overview of the Callback service and its architecture.
• Prerequisites — This page describes the prerequisites required to use Callback services.
• Configuration — This section describes the procedures that are required in order to configure a basic voice or a basic chat Callback service.
• Scenarios — This section provides configuration options, request/response details, and sequence diagrams for each Callback service.