Load Balancing
Important
- Configure /genesys/1/cs/ for the Genesys UCS base-url option.
- Configure destination URLs to include the full path.
- Configure Genesys Composer to point to Load Balancer (Window > Preferences > Composer > Context Services).
- Configure Genesys Orchestration application to point to Load Balancer (Genesys Administrator > Provisioning > Routing/eServices > Orchestration > (Your application) > Context Manager Parameters).
- Both short and long URL formats are required to support mixed environments (for example /services and /genesys/1/cs/services).
| Function | LB Interface | LB Pool | Host | Port |
|---|---|---|---|---|
| Data Center A | ||||
| GMC/CS | nllaba-gpoc-bigip1 | nllaba-gpoc-bigip1_6175 | nllaba-gpoc-eservices1a | 6175 |
| GMS/CS | nllaba-gpoc-bigip1 | nllaba-gpoc-bigip1_6175 | nllaba-gpoc-eservices1b | 6175 |
| UCS/CS | nllaba-gpoc-bigip1 | nllaba-gpoc-bigip1_9080 | nllaba-gpoc-eservices1a | 9080 |
| UCS/CS | nllaba-gpoc-bigip1 | nllaba-gpoc-bigip1_9080 | nllaba-gpoc-eservices1b | 9080 |
| Data Center B | ||||
| GMS/CS | nllabb-gpoc-bigip1 | nllabb-gpoc-bigip1_6175 | nllabb-gpoc-eservices1b | 6175 |
| UCS/CS | nllabb-gpoc-bigip1 | nllabb-gpoc-bigip1_9080 | nllabb-gpoc-eservices1b | 9080 |
| Location | LB Pool - Data Center A | LB Pool - Data Center B | Destination URL Format |
|---|---|---|---|
| Function: GMS/CS | |||
| /services | nllaba-gpoc-bigip1_6175 | nllabb-gpoc-bigip1_6175 | /genesys/1/services |
| /genesys/1/services | nllaba-gpoc-bigip1_6175 | nllabb-gpoc-bigip1_6175 | /genesys/1/services |
| /genesys/1/service | nllaba-gpoc-bigip1_6175 | nllabb-gpoc-bigip1_6175 | /genesys/1/service |
| /customers | nllaba-gpoc-bigip1_6175 | nllabb-gpoc-bigip1_6175 | /genesys/1/cs/customers |
| /genesys/1/cs/customers | nllaba-gpoc-bigip1_6175 | nllabb-gpoc-bigip1_6175 | /genesys/1/cs/customers |
| /genesys/admin | nllaba-gpoc-bigip1_6175 | nllabb-gpoc-bigip1_6175 | /genesys/admin |
| /genesys | nllaba-gpoc-bigip1_6175 | nllabb-gpoc-bigip1_6175 | /genesys |
| /genesys/develop | nllaba-gpoc-bigip1_6175 | nllabb-gpoc-bigip1_6175 | /genesys/develop |
| Function: UCS/CS | |||
| /profiles | nllaba-gpoc-bigip1_9080 | nllabb-gpoc-bigip1_9080 | /genesys/1/cs/profiles |
| /genesys/1/cs/profiles | nllaba-gpoc-bigip1_9080 | nllabb-gpoc-bigip1_9080 | /genesys/1/cs/profiles |
| /server | nllaba-gpoc-bigip1_9080 | nllabb-gpoc-bigip1_9080 | /genesys/1/cs/server |
| /genesys/1/cs/server | nllaba-gpoc-bigip1_9080 | nllabb-gpoc-bigip1_9080 | /genesys/1/cs/server |
| /metadata | nllaba-gpoc-bigip1_9080 | nllabb-gpoc-bigip1_9080 | /genesys/1/cs/metadata |
| /genesys/1/cs/metadata | nllaba-gpoc-bigip1_9080 | nllabb-gpoc-bigip1_9080 | /genesys/1/cs/metadata |
| /interactions | nllaba-gpoc-bigip1_9080 | nllabb-gpoc-bigip1_9080 | /genesys/1/cs/interactions |
| /genesys/1/interactions | nllaba-gpoc-bigip1_9080 | nllabb-gpoc-bigip1_9080 | /genesys/1/cs/interactions |
This page was last edited on December 19, 2016, at 17:09.
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