Service Operations

Purpose: Groups the operations that your application can create for both services, states, tasks, and interaction resources.

• Service Operations
  • Since: 8.0.100.00
    • POST /services/start
    • POST /customers/${customer id}/services/${service id}
    • POST /services/${service id}/end
    • GET /services/${service id}
    • GET /services/anonymous/${contact key}/active
    • GET /services/anonymous/${contact key}/completed
    • GET /services/anonymous/${contact key}
    • GET /customers/${customer id}/services/active
    • GET /customers/${customer id}/services/completed
    • GET /customers/${customer id}/services
  • Since: 8.0.200.00
    • PUT /services/${service id}/extensions/${ext name}
    • PUT /services/${service id}/extensions/${ext name}/by/unique
    • PUT /services/${service id}/extensions/${ext name}/delete/by/unique
• State Operations
  • Since: 8.0.100.00
    • POST /services/${service id}/states/${state id}/end
    • POST /services/${service id}/states/transition
    • GET /services/${service id}/states
    • GET /services/${service id}/states/${state id}
    • POST /services/${service id}/states/start
  • Since: 8.0.200.00
    • PUT /services/${service id}/states/${state id}/extensions/${ext name}
    • PUT /services/${service id}/state/${state id}extensions/${ext name}/by/unique
    • PUT /services/${service id}/states/${state id}/extensions/${ext name}/delete/by/unique
• Task Operations
  • Since: 8.0.100.00
    • POST /services/${service id}/tasks/${task id}/end
    • GET /services/${service id}/tasks
    • GET /services/${service id}/tasks/${task id}
    • POST /services/${service id}/tasks/start
  • Since: 8.0.200.00
    • PUT /services/${service id}/tasks/${task id}/extensions/${extension name}
    • PUT /services/${service id}/task/${task id}extensions/${ext name}/by/unique
    • PUT /services/${service id}/task/${task id}/extensions/${ext name}/delete/by/unique