iOS Sample

You can download the sample application via a zip file:

Genesys Mobile Services 8.1.2 iOS Sample

This sample application provides you with six scenarios:

• Chat-Now
• Chat-Wait
• Voice-Now-UserOrig
• Voice-Now-UserTerm
• Voice-Wait-UserOrig
• Voice-Wait-UserTem

Notes:

• Go to Settings and change the GMS service URL to point to the Callback service that you configured.

• This sample is using a production push notification certificate, so you must configure the debug option of the call back service accordingly (=false).

• The application is not trimming +1 from the phone number. Make sure the phone number in the Settings tab is compatible with your test environment if you are using matching by DNIS+ANI or ANI only. Depending on your setup, Tserver reports ANI with or without a leading country code.

Disclaimer

THIS CODE IS PROVIDED BY GENESYS TELECOMMUNICATIONS LABORATORIES, INC. ("GENESYS") "AS IS" WITHOUT ANY WARRANTY OF ANY KIND. GENESYS HEREBY DISCLAIMS ALL EXPRESS, IMPLIED, OR STATUTORY CONDITIONS, REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS CODE (OR ANY PART THEREOF), INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. GENESYS AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY DAMAGE SUFFERED AS A RESULT OF USING THIS CODE. IN NO EVENT SHALL GENESYS AND ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, ECONOMIC, INCIDENTAL, OR SPECIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, ANY LOST REVENUES OR PROFITS).