Corrections and Updates to CTIC ICM Configuration Parameters

SUMMARY: Corrections and Updates to CTIC ICM Configuration Parameters

The next publication of the GVP 8.5 User's Guide will contain these additions and corrections:
CHAPTER: Chapter 10: Configuring the CTI Connector
SECTION: Important CTI Connector Configuration Options
MAKE THESE CORRECTIONS to Table 27: Selected CTI Connector Configuration Options on pages 230-234:

Parameter Requiring Addition Option Name: enablePreRouting Description: This value indicates to CTIC whether the incoming call is pre-routed or normal in SCI mode. Set to true for Type 8 Network VRU deployment Values: enablePreRouting Default Value : false Takes effect at start/restart. Other Comments are included in the attached word file. (in Red)

Table 27: Selected CTI Connector Configuration Options

Option Name Function	Description	Values	Comments
icmc Section
Enable Pre-Routing	This value indicates to CTIC whether the incoming call is pre-routed or normal in SCI mode. Set to true for Type 8 Network VRU deployment	enablePreRouting Default Value : false Takes effect at start/restart.	New
Use Translation Label	This value indicates to CTIC whether the incoming call is translation-routed or normal in CRI/EDF mode. Set to true for Type 8 Network VRU deployment	Name: translation-routed-call Default value: false Takes effect at start/restart.	Correction
DNIS mapping attribute from RUN_SCRIPT_REQ message	This parameter value indicates which field from RUN_SCRIPT_REQ message should be used for fetching the DNIS value.	Name: DNISIndicator Valid values: sid, 1-10 Default value: None (blank) Takes effect after restart	Correction
ICM Interface to Use	Specifies the interface that is used by the CTI Connector to communicate with ICM. By default, it communicates with ICM by using the Service Control Interface (SCI).	Name: ICMInterface Valid Values :0 (Service Control Interface) 1 (Call Routing Interface (CRI)/Event Data Feed (EDF)) Default value: 0	Correction
ECC Variables	CTI Connector registers the configured list of ECC variable names with ICM through the initial REGISTER_VARIABLES message. The ECC variable names along with their tag values should be separated by comma. Note: The ECC variable may be specified without a tag.	Name: eccvariablelist A string of characters. Default value: userSessionId:5000	Correction
Trunk Group ID	The Trunk Group ID information that is sent to the ICM for every call through the Voice Resource Unit-Peripheral Gateway (VRU-PG) to report ICM metrics.	Name: TrunkGroupID Valid values: Any integer value. Default value: 0	Correction