Integrating Media Server for MSML
The following describes the basic steps required to integrate Genesys Media Server for MSML.
Create a Voice over IP DN. See Configuring an MSML Service.
Configure the following GVP components to their default settings:
- Resource Manager
- Media Control Platform
1. Create a resource group for the MCP instances that will be used to provide MSML service.
2. Configure the resource group with the following minimum mandatory options:
- load-balance-scheme—Set to round-robin.
- monitor-method—Set to option.
- port-usage-type—Set to in-and-out.
- resource-confmaxsize—Set to -1.
- service-types—Ensure that msml is included in the list of servicetypes.
Ensure that the MCP instances are included on the Connections tab of the Resource Manager Application object.
1. In the rm section, configure the following parameters:
- rm.conference-sip-error-respcode—Set to 503.
- rm.resource-available-respcode—Set to 603.
- sip.proxy.realeaseconfonfailure—Set to false.
Create a new IVR Profile to be used as the default for your particular tenant.
1. In the Voice Platform Profiles folder, create a new GVP IVRProfile.
2. On the Annex tab of the IVR Profile, create a gvp.general section, adding the following option:
- service-type—Set to voicexml.
Assign the IVR Profile as the default for your tenant.
1. Right-click your Tenant object, then select Properties.
2. On the Annex tab of the Properties window, create a gvp.general section.
3. Add the following options:
- default-application—Set to the name of the default IVR Profile.
- service-type—Set to voicexml.