iWD Manager Help

iWD Manager allows you to monitor and manage tasks in the iWD Global Task List (GTL), and perform some administration.

Task Monitoring & Management

Monitor the current list of GTL tasks, and override configured task-handling logic by performing manual task operations.

• Global Task List
• Filters

Administration

Manage media icons and update customer interaction properties.

• Manage Media Icons
• Import/Export Media Icons
• Configure Custom Interaction Properties