Welcome to the Developer's Guide!

This guide offers a collection of articles that will help you get started with Platform SDK development.

For detailed information about the Platform SDKs, please refer to the Platform SDK API Reference for your specific release.

Getting Started

Learn about the Platform SDK architecture and how to begin creating your own custom applications.

• Introducing the Platform SDK
• Architecture and Design
• Event Handling

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Working Directly with Genesys Servers

Understand how Platform SDK allows your application to interact directly with the desired Genesys Server.

• Connecting to a Server
• Telephony (T-Server)

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Using Application Blocks to Aid Development

Find out about the architecture of Genesys Co-browse.

• Application Template Application Block
• Warm Standby Application Block
• Configuration Object Model Application Block

Commonly Used Features

These features are not specific to a Genesys server, and can be used in most applications.

• Channel Encoding for String Values
• Logging Configuration
• Secure Connections Using TLS

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Additional Resources

Additional articles to support Platform SDK developers.

• Migration Overview
• Legacy Support
• Platform SDK API Reference