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Jdruker/GCXI PG Queries Attributes2

The "displayFolder" column should match the "Folder: {{{folder}}}" subhead.

  • If "definedFolder" = the folder in the subhead, "displayFolder" = "definedFolder"
  • Otherwise, "displayFolder" = "displaysInFolder"

Why are the query results sometimes correct and sometimes not? Compare the results on this page, which calls the individual subordinate queries (which always seem to return full results) with the results on User:Jdruker/GCXI_PG_Queries_Attributes, where the top-level query for the Agent page returns some incomplete results.

Subordinate query always works when the folder is specified directly

Folder: Agent > Activity

attr definedFolder displaysInFolder displayFolder form anchor
attr definedFolder displaysInFolder displayFolder form anchor
Agent Group Agent Agent > Activity Agent > Activity AgentAgentGroup
Agent Name Agent Agent > Activity Agent > Activity User Name Last Name First Name Employee ID AgentAgentName


Folder: Agent > Detail > Ixn State

attr definedFolder displaysInFolder displayFolder form anchor
attr definedFolder displaysInFolder displayFolder form anchor
Additional Info Agent > Detail > Ixn State Agent > Detail > Ixn State AgentDetailIxnStateAdditionalInfo
End Timestamp Agent > Detail > Ixn State Agent > Detail > Ixn State AgentDetailIxnStateEndTimestamp
Interaction Type Agent > Detail > Ixn State Agent > Detail > Ixn State AgentDetailIxnStateInteractionType
Start Timestamp Agent > Detail > Ixn State Agent > Detail > Ixn State AgentDetailIxnStateStartTimestamp
State Agent > Detail > Ixn State Agent > Detail > Ixn State AgentDetailIxnStateState


Folder: Agent > Detail > State

attr definedFolder displaysInFolder displayFolder form anchor
attr definedFolder displaysInFolder displayFolder form anchor
Active Reason Agent > Detail > State Agent > Detail > State AgentDetailStateActiveReason
Active State Agent > Detail > State Agent > Detail > State AgentDetailStateActiveState
End Timestamp Agent > Detail > State Agent > Detail > State AgentDetailStateEndTimestamp
Reason Timestamp Agent > Detail > State Agent > Detail > State AgentDetailStateReasonTimestamp
Start Timestamp Agent > Detail > State Agent > Detail > State AgentDetailStateStartTimestamp
State Agent > Detail > State Agent > Detail > State State Type Code AgentDetailStateState


Folder: Agent > State and Reason

attr definedFolder displaysInFolder displayFolder form anchor
attr definedFolder displaysInFolder displayFolder form anchor
Agent Group Agent Agent > State and Reason Agent > State and Reason AgentAgentGroup
Agent Name Agent Agent > State and Reason Agent > State and Reason User Name Last Name First Name Employee ID AgentAgentName
Group Combination Sess Key Agent > State and Reason Agent > State and Reason AgentStateandReasonGroupCombinationSessKey
Reason Code Agent > State and Reason Agent > Detail > State Agent > State and Reason AgentStateandReasonReasonCode
Reason Key Agent > State and Reason Agent > Detail > State Agent > State and Reason AgentStateandReasonReasonKey
Reason Type Code Agent > State and Reason Agent > Detail > State Agent > State and Reason AgentStateandReasonReasonTypeCode
Reason Value Agent > State and Reason Agent > Detail > State Agent > State and Reason AgentStateandReasonReasonValue
Resource State Reason Key Agent > State and Reason Agent > State and Reason AgentStateandReasonReasourceStateResourceKey
State Name Agent > State and Reason Agent > State and Reason State Type Code AgentStateandReasonStateName
This page was last edited on April 15, 2020, at 14:29.
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