Documentation:PSAAS:WMCloud:Colors:Public

Colors

Important

This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.

Within the Configuration module, Supervisors can use the Colors view to configure the colors that WFM uses in the Supervisor Schedule views.

• You can configure default values for these schedule items: Work, Days Off, Meals, Breaks, Activity Sets, Exceptions, Time Off, and Marked Time.
• You can configure specific colors, by site, for: Activity Set types, Exception types, Time Off types, Marked Time types.

For details about how to configure, see the Colors Tool topic.

Security Permissions

To configure colors, you must have the Configuration > Colors in Schedule security permission, which is assigned in WFM Web. See Configuration Role Privileges.