Known Issues and Recommendations
Advisors Platform
The Known Issues and Recommendations section is a cumulative list for all 9.0.x releases of Advisors Platform. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.
See also Internationalization Issues.
Multi-byte languages are not supported.
If you deploy Performance Management Advisors components on servers that use the Red Hat Enterprise Linux 6 operating system, Genesys recommends that you upgrade the Linux kernel to release 2.6.32, at a minimum. Earlier kernel releases can cause Advisors components to stop working.
While you can use any Genesys configuration interface to import Advisors privileges into a Role, or to assign Role-based permissions to Users or Access Groups for access to the Advisors business attributes, you can view the Advisors privileges associated with a Role only in Genesys Configuration Manager.
If more than one of WA Server, FA Server with the rollup engine, or Advisors Web Services is installed on the same cluster node, then the module that starts up first will establish the Running status of the corresponding application in the UI of the Solution Control Server. A failure to start modules after the first one will not be reflected there.
| ID: PLT-6394 | Found In: 8.5.100.02 | Fixed In: |
Internationalization Issues
Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of Advisors Platform unless otherwise noted in the issue description.
There are no internationalization issues for this product.