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New in Genesys E-mail 8.5.x Releases
block-parent-userdata-with-prefix
Section: chat-client
Default Value: No default value
Valid Values: Empty or any string that presents a valid chat interaction userdata prefix
Changes Take Effect: Immediately
Introduced: 8.5.203.01
Specifies a list of prefixes delimited by a semi-colon (;). Each prefix is the name of a chat interaction userdata that E-mail Server filters out when creating a child outbound email interaction to send the chat transcript. The prefixes are case insensitive. An empty value indicates that E-mail Server does not filter out any userdata when it creates the child interaction.
PureEngage Email
The PureEngage Email channel is part of the PureEngage Digital (eServices) platform. E-mail Server mediates between the enterprise email server, the Universal Contact Server database, and Interaction Server.
What's New
Release Note
E-mail Server 8.5.x Release Note
Documentation
E-mail Server Administration Guide
Get recommendations for monitoring and adjusting your E-mail Server configuration.
eServices Deployment Guide
This guide includes information on deploying eServices components, including information specific to E-mail Server.
Configuration Options
Find the latest information on configuration options for selected eServices components: