Contents
Switch Support
Starting Version | Latest Version | CTI Link | Support (incl HA) | T-Servers Supported | Type of Support (TDM, IP, Hybrid) | Notes |
|---|---|---|---|---|---|---|
Alcatel OmniPCX Enterprise (OXE)/A4400 | ||||||
10.0 | 10.1 | CSTA II | 7.6.003.03+ | Alcatel A4400/OXE | Hybrid | Please refer to T-Server for Alcatel A4400/OXE Release Notes for SIP End Point support limitations. |
11.0 | 12.3 | CSTA II | 8.1+ | Alcatel A4400/OXE | Hybrid | R12.1 support is provided as of Alcatel patch level 13g. Please refer to T-Server for Alcatel A4400/OXE Release Notes for SIP End Point support limitations. |
Avaya Media Server (S8XXX series), G3 R, G3 Si, G3 CSi Prologix | ||||||
| Aura CM 6.3 | Aura CM 6.3 | AES 6.3 and 6.33 ASAI4 | 8.1+ | Avaya Communication Manager | Hybrid | |
| Aura CM 6.3 | Aura CM 6.3 | CTI Link:
TSAPI via AES 6.3 and 6.3.3 and TSAPI Libraries 4.1, 4.2, 6.1 | 8.1+ | Avaya TSAPI | Hybrid | |
| Aura CM 7.0 | Aura CM 7.0 | AES 6.3x and 7.0 ASAI4 | 8.1+ | Avaya Communication Manager | Hybrid | Requires CM custom patch 23413 or a patch that includes patch 23413. |
| Aura CM 7.0 | Aura CM 7.0 | TSAPI via AES 6.3x and 7.0 | 8.1+ | Avaya TSAPI | Hybrid | Requires CM custom patch 23413 or a patch that includes patch 23413. |
| Aura CM 7.1 | Aura CM 7.x | AES 6.3x and 7.0 ASAI4 | 8.1+ | Avaya Communication Manager | Hybrid | Please check SIP Server Table for Session Manager. Please refer to release notes for details. |
| Aura CM 7.1 | Aura CM 7.x | TSAPI via AES 6.3x and 7.0 | 8.1+ | Avaya TSAPI | Hybrid | Please refer to release notes for TSAPI client version. |
| Aura CM 8.0 | Aura CM 8.1 | AES 7.x,8.0 and 8.1 ASAI4 | 8.1+ | Avaya Communication Manager | Hybrid | Please check SIP Server Table for Session Manager. Please refer to release notes for details. |
| Aura CM 8.0 | Aura CM 8.1 | TSAPI via AES 7.x, 8.0 and 8.1 | 8.1+ | Avaya TSAPI | Hybrid | Please refer to release notes for TSAPI client version. |
Broadsoft Broadworks | ||||||
| Release 17 SP4 | Release 17 SP4 | CTI Interface R17 | 8.1+ | T-Server for CSTA Connector with CSTA Connector for Broadsoft Broadworks 8.1+ | IP | |
| Release 19 | Release 20 | CTI Interface R19 | 8.1.102+ | T-Server for CSTA Connector with CSTA Connector for Broadsoft Broadworks 8.1.102+ | IP | |
| Release 21 | Release 22 | CTI Interface R19+ | 8.1.106+ | T-Server for CSTA Connector with CSTA Connector for Broadsoft Broadworks 8.1.106+ | IP | R22 support requires the following patches on the switch:
|
| Cisco Unified Communications Manager | ||||||
| UCM
10.0 | UCM
10.0 | JTAPI | 8.1.200.06+ | Cisco Unified Communications Manager | IP | |
| UCM
10.5 | UCM
10.5 | JTAPI | 8.1.201.06+ | Cisco Unified Communications Manager | IP | |
| UCM
11 | UCM
11 | JTAPI 11.0 (1.10000)-2 | 8.1.202.03+ | Cisco Unified Communications Manager | IP | |
| UCM
11.5 | UCM
11.5 | JTAPI 11.5 (1.10000)-1 | 8.1.202.12 | Cisco Unified Communications Manager | IP | |
| UCM
12.0 | UCM
12.0 | JTAPI 12.0 (1.10000)-1 | 8.1.500.14+ | Cisco Unified Communications Manager | IP | |
| UCM
12.5 | UCM
12.5 | JTAPI 12.5 (1.10000)-1 | 8.1.500.14+ | Cisco Unified Communications Manager | IP | Support is based on the switch vendor's compatibility statement. |
| Microsoft Lync 2013 and Skype for Business - Native Integration | ||||||
| Lync 2013 | UCMA | 8.5+ | Multimedia Connector for Skype for Business:
| IP | Version 8.5.0 of the Multimedia Connector for Skype for Business only supports integration with Microsoft Lync 2013. Support for Skype for Business is slated for a subsequent release. | |
| Mitel MX-ONE (formerly Aastra MX-ONE) | ||||||
| 4.1 SP1 | 4.1 SP1
4.1 SP3 4.1 SP4 HF1 | Application
Link v7 SP2 | 8.1+ | Aastra MXONE CSTA I | Hybrid | |
| 5.0 | 5.0 SP5 HF1 | Application Link 8.0 | 8.1+ | Aastra MXONE CSTA I | Hybrid | |
| 6.1 SP1 | 6.3 SP1 | Application
Link 9.1 | 8.1+ | Aastra MXONE CSTA I | Hybrid | |
| Nortel Communication Server 2000/2100
Formerly known as DMS-100/SL-100 and Nortel Carrier Succession 2000/2100. Nortel Communication Server 2100 PBX is now owned by Avaya, and called Avaya Communication Server 2100 (Avaya CS 2100). Nortel Communication Server 2000 PBX is now owned by GENBAND (General Bandwidth). | ||||||
| SCAI 18 | SCAI 20 | SCAI | 7.6+ | Nortel Communication Server 2000/2100 | Hybrid | 1 HA proxy component per link is required. HA Proxy is not required for HA when using TCP link if the switch supports dual links. |
| SCAI 21 | SCAI 21 | SCAI | 8.0+ | Nortel Communication Server 2000/2100 | Hybrid | 1 HA proxy component per link is required. HA Proxy is not required for HA when using TCP link if the switch supports dual links. |
| NEC Small Hybrid | ||||||
| R8/3300 | R10/3500 | OAI/ACD Rev IV | 7.2+ | NEC NEAX/APEX | Hybrid | |
Discontinued Switch Support
