Genesys Web Services:crm-adapter:salesforce-activity-log-on-screenpop

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Published Option

salesforce.activity-log.on-screenpop

Default Value: false
Valid Values: true, false
Changes Take Effect: When the session is started or restarted.
Introduced: 9.0.0

Specifies whether Adapter creates the activity in Salesforce on screen pop and modifies logged activity when interaction is marked done. Activity on screen pop is created for inbound, outbound, and internal calls. Depends on screenpop.enable-for-internal-calls being set to true and the value of salesforce.activity-log.enabled-call-types containing Inbound and Internal.

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