9.0.120.32

Genesys Intelligent Automation Release Notes

9.x

Genesys Intelligent Automation is part of 9.x starting in 9.0.000.01.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
07/25/23	General	Unavailable					X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Intelligent Automation

Genesys Products

• List of Release Notes

What's New

Important

As of August 09, 2023, this release is no longer available. A critical issue was discovered during testing. If you’ve already downloaded the software, please refer to the Knowledge Article on the Customer Case site.

Upgrade Notes

Warning

This is a major upgrade to the database structure. The database cannot be rolled back to the older structure.

Before migrating from an existing Oracle database:

1. Check and verify the hive-off process is completed.
2. Back up the reports and config databases.