Deploying Interaction Server 8.5.1

In the 8.5.1 release, there are three ways of deploying Interaction Server and its database. The choice among them is controlled by an option called run in the DbServerThread section of the Interaction Server DAP.

• With the value false, the configuration uses DB Server, as in previous releases.
• With the value true (the default), DB Server is not used, as explained below.

Classic Configuration

This configuration, as described in other sections of this Deployment Guide, makes use of two configuration objects,

• A DAP
• A DB Server (described in the Management Framework 8.1 Deployment Guide)

Using DBLib

This configuration uses only a DAP. It must include a DbServerThread section in which is an option called run whose value is true.

With this configuration, the DBMS can be either on the same host as Interaction Server or on a different host. If it is on a different host, you must install and configure DBMS drivers, similar to what was done for our “database CapturePoint”. http://docs.genesys.com/Documentation/ES/8.1.4/ICP/ODBCDrivers

This configuration supports only certain combinations of run-time-OS and DBMS. Here is a draft table about that https://intranet.genesys.com/pages/viewpage.action?pageId=23277040