Deploying Interaction Server 8.5.1

In the 8.5.1 release, there are three ways of deploying Interaction Server and its database. The choice among them is controlled by an option called run in the DbServerThread section of the Interaction Server DAP.

• With the value false, the configuration uses DB Server, as in previous releases.
• With the value true (the default), no DB Server is needed, as explained below.

Classic Configuration (run = false)

This configuration is the one used in releases 8.5.0 and earlier. It is described in earlier versions of this Deployment Guide and in the Management Framework documentation.

It makes use of two configuration objects, a DAP and a DB Server instance.

Using DBLib (run = true)

This configuration uses an Interaction Server-internal process called DBLib. The only other configuration object required is Interaction Server's DAP.

For more information on connecting to databases, see the Framework Database Connectivity Reference Guide, especially the Environment Settings chapter. Regarding the database client sofware, Genesys recommends that you check the the vendor's documentation for the latest patch and for information on backward compatibility.

This configuration supports only certain combinations of run-time-OS and DBMS, shown in the following table:

	Windows Server 2012	Solaris 10 SPARC 64-bit	IBM AIX 6.1 PowerPC 64-bit	RedHat Linux 5.4 Intel EM64T
DB Server (8.1.x)	MS SQL 2012 ORACLE 11g, 12c IBM DB2 10 PostgreSQL 9.3.x	MS SQL 2012 ORACLE 11g, 12c IBM DB2 10 PostgreSQL 9.3.x	MS SQL 2012 ORACLE 11g, 12c IBM DB2 10 PostgreSQL 9.3.x	MS SQL 2012 ORACLE 11g, 12c IBM DB2 10 PostgreSQL 9.3.x
DBLib (Genesys DBClient 8.5.x)	MS SQL 2012 ORACLE 11g, 12c IBM DB2 10 PostgreSQL 9.3.x	[1] ORACLE 11g, 12c IBM DB2 10 [1]	[1] ORACLE 11g, 12c IBM DB2 10 [1]	[1] ORACLE 11g, 12c IBM DB2 10 PostgreSQL 9.3.x
ODBC v.3.5.x	MS SQL 2012 ORACLE 11g, 12c IBM DB2 10 PostgreSQL 9.3.x

[1] = No client available [2] = No free driver available [3] = Bld driver This configuration assumes that the DBMS is on the same host as Interaction Server. If it is on a different host, you must also configure an ODBC connection, as described in the following section.

Using ODBC (run = true)

To use an ODBC connection, you must add an option called dbprotocol to the settings section of the Interaction Server DAP and give it the setting odbc. Then follow the procedure that is described for configuring ODBC for the Database Capture Point, with the following differences:

• A
• B
• C