Hardware and software prerequisites

Genesys SIP Feature Server requires the following hardware and software. Other system components, such as Genesys Management Framework, have their own hardware and software requirements.

Category	Prerequisite
Operating System	Red Hat Enterprise Linux (RHEL) 5 or 6, 64-bit, or Windows 2008 (64-bit) All Feature Servers in your environment must run on either Linux or Windows. You cannot mix Linux and Windows machines. If you are running RHEL 6, you must also install: All RHEL 6 compatibility packages The library curl-7.15.5-9.el5_6.3.i386 If you are running RHEL 5, you must also install the C++ compatibility library (compat-libstdc++-33-3.2.3-61.i386.rpm)
RAM	4GB of RAM or above available to the Java process.
Runtime Environment	Java Runtime Environment (JRE) v1.7 or above, 64-bit
Genesys Requirements	Genesys Management Framework must be installed and configured. See the Framework 8.1 Deployment Guide for details. A SIP Server instance for managing agents must be installed and configured. See the Framework 8.1 SIP Server Deployment Guide for details. Note: If you want to use an existing premise SIP Server to also process voicemail, you must use SIP Server version 8.1 or higher. All application templates must be installed. Use the supplied templates for the SIP Feature Server.