Ref Table of Contents Page

• Welcome title: Supplement to Universal Routing Reference Manual
  

• URSNewFeat title: New Features
  

• • AnalyzeUpdate title: Analyze Object
    

• • AgentSkills title: Using Agent Skills for Ideal Agent Selection
    

• • VQStat title: Associating Virtual Queues with Stat Servers
    

• • Hyphens title: Hyphens Allowed in Interaction Data Names
    

• • HTTPBridge title: HTTP Bridge Updates
    

• • FunctionsUpdate title: New or Updated Function Descriptions
    

• • EstWaitTime title: Estimated Waiting Time Improvement and URS Web API
    

• • IRDLocal title: IRD Localization
    

• • HTTPProxy title: Support of HTTP Proxies
    

• URSUpdates title: Updates to Existing 8.1.4 Documentation
  

• • WebUpdate title: Web Service Block Update
    

• • ObjectsUpdate title: New or Updated IRD Object Descriptions
    

• • Select title: Additional Data Returned by SelectDN
    

• • FunctionsUpdate title: New or Updated Function Descriptions
    
    • FunctionConfigDB does not exist. Click to create FunctionConfigDB in 8.1.4draft
      

• • OptionsUpdate title: New or Updated Option Descriptions
    

• • HTTPBridge title: HTTP Bridge Updates