Contents
New and updated configuration options and API operations
After migrating your Web Services and Applications deployment, review the list of added or updated configuration and API options to decide if you want to maintain the default state of the options or modify them to match your deployment requirements.
Workspace Web Edition configuration option updates
- accessibility.focus-on-interaction-toast
- accessibility.<media-type>.focus-on-interaction-toast
- contact.history-default-time-filter-main
- contact.myhistory-default-time-filter-main
- contact.ucs-interaction.<media-type>.enable-create
- privilege.contact.can-open.email.from-history
- privilege.contact.can-open.<media-type>.from-history
- statistics.routing-points
- privilege.email.can-decline
- login.list-available-locales
- login.store-recent-place
- views.MyWorkspaceRegion.order
- webme.useSecuredHistoryAPI
- privilege.workitem-channels.can-use
- privilege.<media-type>.can-decline
- privilege.<media-type>.can-mark-done
- privilege.<media-type>.can-move-to-workbin
- privilege.<media-type>.can-one-step-transfer
- privilege.<media-type>.can-set-interaction-disposition
- openmedia.workitem-channels
- <media-type>.auto-answer
- <media-type>.prompt-for-done
- <media-type>.ringing-bell
- intercommunication.<media-type>.queue
- intercommunication.<media-type>.routing-based-actions
- intercommunication.<media-type>.routing-based-targets
- workbin.<media-type>.in-progress
- workbin.<media-type>.in-progress.displayed-columns
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.50:
- accessibility.voicemail-message-change-bell
- contact.all-interactions-displayed-columns
- contact.all-interactions-quick-search-attributes
- contact.date-search-types
- contact.history-search-attributes
- privilege.contact.can-advanced-search-all-interactions
- privilege.contact.can-advanced-search-contact-history
- privilege.contact.can-advanced-search-my-history
- privilege.contact.can-filter-all-interactions
- privilege.contact.can-filter-contact-history
- privilege.contact.can-filter-my-history
- privilege.contact.can-search-all-interactions
- interaction-bar.quick-access-modes
- interaction-bar.quick-access-modes
- interaction.reject-route
- intercommunication.voice.routing-point
- login.list-available-locales
- service-client-api.accepted-web-content-origins
- service-client-api.rate-limit.service-name
- voice.enable-dtmf-tone
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.41:
- teamlead.myagents.refresh-rate
- accessibility.voicemail-message-change-bell
- accessibility.visual-impairment-profile
- statistics.refresh-time
- keyboard.shortcut.interaction.next
- keyboard.shortcut.interaction.previous
- keyboard.shortcut.jump-to-last-error
- web-rtc.enable-dtmf-tone
- interaction.disposition.cache-timeout-delay
- web-rtc.identifier.x-last-digit-displayed
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.29:
- system.feedback.submit-after-disconnect
- privilege.chat.can-push-url
- chat.push-url.max-records
- rebranding.company-logo
- rebranding.login.company-logo
- rebranding.about.company-logo
- rebranding.product-major-name
- rebranding.product-minor-name
- rebranding.product-version
- rebranding.company-favicon
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.18:
- privilege.active-recording.can-monitor-recording
- privilege.facebook.can-use
- privilege.chat.can-click-to-dial
- contact.myhistory-quick-search-attributes
- contact.history-quick-search-attributes
- expression.team-communicator-phone-number
- teamcommunicator.voice.list-status-reachable
- voice.clear-conference-on-release
Gplus Adapters configuration option updates
No configuration options have been added or updated in Web Services and Applications version 8.5.200.50.
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.41:
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.29:
- feedback.submit-after-disconnect
- templates.salesforce.<interaction type>.<salesforce argument>
- voice-note.key-name
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.18:
- salesforce.chat.enable-object-association-tracking
- salesforce.email.include-body-in-desc
- salesforce.user-data.object-type-key
Web Services API updates
The following updates have been made in Web Services and Applications version 8.5.200.50:
The following updates have been made in Web Services and Applications version 8.5.200.41:
Standard Responses API
- GetStandardResponse
- RenderStandardResponse
- ReportStandardResponseUsage
- GetStandardResponseFavorites
- AddStandardResponseFavorite
- DeleteStandardResponseFavorite
- DeleteAllStandardResponseFavorites
- GetDocumentStandardResponse
Chat API
The following updates have been made in Web Services and Applications version 8.5.200.29:
Workbin API
- GetGroupWorkbinContent
- Subscribe to Group Workbin Notifications
- Unsubscribe from Group Workbin Notifications
- GetWorkbins
The following updates have been made in Web Services and Applications version 8.5.200.18:
Chat API