Contents
Subscribe to Group Workbin Notifications
This operation is part of the Workbins API section of the Web Services API.
Subscribe to an AgentGroup Workbin's Notifications
Subscribes to CometD notifications for the specified AgentGroup workbin.
Important
This functionality requires Interaction Server 8.5.103.05 or later.Request URL | /api/v2/me/workbins/{id}?agentGroup={agentGroupName} |
---|---|
HTTP method | POST |
Required features | api-multimedia |
Parameters
Parameter | Value |
---|---|
operationName | Subscribe |
Sample
Request
POST api/v2/me/workbins/6c715fa9-de16-4d23-b07c-cbcb1caf3e07?agentGroup=MyAgentGroup
{
"operationName": "Subscribe"
}
HTTP response
The response consists of an HTTP response and a CometD response. For details on the result, refer to the workbin resource.
{
"statusCode": 0,
"referenceId": 74
}
CometD notification
{
"agentGroup": "MyAgentGroup",
"id": "6c715fa9-de16-4d23-b07c-cbcb1caf3e07",
"messageType": "WorkbinSubscriptionStateChangeMessage",
"referenceId": 74,
"stateResource": "Subscribed"
}
Subscribe to a PlaceGroup Workbin's Notifications
Subscribes to CometD notifications for the specified PlaceGroup workbin.
Important
This functionality requires Interaction Server 8.5.103.05 or later.Request URL | /api/v2/me/workbins/{id}?placeGroup={placeGroupName} |
---|---|
HTTP method | POST |
Required features | api-multimedia |
Parameters
Parameter | Value |
---|---|
operationName | Subscribe |
Sample
Request
POST api/v2/me/workbins/5d487e69-a393-4228-a06f-6a4015ab1b54?placeGroup=MyPlaceGroup
{
"operationName": "Subscribe"
}
HTTP response
The response consists of an HTTP response and a CometD response. For details on the result, refer to the workbin resource.
{
"statusCode": 0,
"referenceId": 14
}
CometD notification
{
"id": "5d487e69-a393-4228-a06f-6a4015ab1b54",
"messageType": "WorkbinSubscriptionStateChangeMessage",
"placeGroup": "MyPlaceGroup",
"referenceId": 14,
"stateResource": "Subscribed"
}
This page was last edited on September 2, 2016, at 19:11.
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