T-Servers
T-Server is the Genesys software component that provides an interface between your telephony hardware and the rest of the Genesys software components in your enterprise. It translates and keeps track of events and requests that come from, and are sent to, the CTI link in the telephony device. T-Server is a TCP/IP-based server that can also act as a messaging interface between T-Server clients. It is the critical point in allowing your Genesys solution to facilitate and track the contacts that flow through your enterprise.
Genesys T-Servers (Media) are included in various packages of the Inbound, Digital, and Outbound solutions of Customer Engagement, the Workforce Optimization solution of Employee Engagement, and the Integration and Platform solutions for Business Optimization. Contact your Genesys representative for more information.
[+] Expand to see the list of T-Servers that entered End of Life (EOL)
Release Notes
Documentation for Media 8.1
Documentation for Network Media Interfaces 8.1
Documentation for Other T-Server 8.1 Products
Readmes and Advisories
Release Notes
Documentation for Media 8.0
Documentation for Network Media Interfaces 8.0
Documentation for Other T-Server 8.0 Products
Readmes and Advisories
Release Notes
Documentation for Media 7.6
Documentation for Network Media Interfaces 7.6
Documentation for Other T-Server 7.6 Products
Readmes and Advisories