eServices Options Reference

Welcome to the Options Reference for eServices. This document describes the configuration options for the following components of eServices:

This document describes the configuration options for the following components of eServices:

• Chat Server
• Chat Server: Resource Access Point for Cassandra
• Classification Server and Training Server
• Digital Messaging Server/Social Messaging Server; see also this section of the Social Media Solution Guide.
• E-Mail Server
• Genesys Driver for use with WeChat
• Interaction Server
• Interaction Server Proxy
• Privacy Manager
• SMS Server
• Training Server
• Universal Contact Server
• WeChat Plug-in for Workspace Desktop Edition

Chapters on the eServices components that are not listed above are under development; refer to the eServices 8.5 Reference Manual for those components.

Important

Descriptions of configuration options provided in this Options Reference are definitive. Refer to the eServices 8.5 Reference Manual only for those eServices components that are not yet covered in the Options Reference.