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Advisors Genesys Adapter 9.0.x Release Note

This Release Note applies to all 9.0.x releases of Advisors Genesys Adapter. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 9.0.0:

Release Release Date Release Type Restrictions AIX Solaris Linux Windows
9.0.000.10 08/09/18 Hot Fix Platform independent within supported platforms*
9.0.000.06 07/05/18 General Under Shipping Control Platform independent within supported platforms*
*There is one Installation Package (IP) for Advisors. The OS Group identified on your software DVD might be "Windows", but the installation file can be used with a Windows platform or a Linux platform.

The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Pulse Advisors page in the Genesys Supported Operating Environment Reference Guide.

For information about 8.5.x releases of Advisors Genesys Adapter, see the 8.5 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items


There are no discontinued items for this product.



Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Advisors Genesys Adapter, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Advisors Genesys Adapter, see the following documentation:

  • The documentation related to this software is available from the Pulse Advisors product page.
  • The Genesys Performance Management Advisors Deployment Guide provides details about installing and configuring Advisors Genesys Adapter.

Release Notes for other Genesys components are available here.

Comments or questions about this documentation? Contact us for support!