Solution Table of Contents Page

Welcome title: SIP Cluster Solution Guide

AboutSIPCluster title: About SIP Cluster

• CoreComponents title: SIP Cluster Components
  
  • SIPServerInCluster title: SIP Server in Cluster Mode
    
  • SIPProxy title: SIP Proxy
    
• UnsupportedFeatures title: Unsupported and Partially Supported Functionality
  

Deploying title: Deploying SIP Cluster

• Prerequisites title: Prerequisites
  
• ConfDNSRecords title: Configuring DNS Records
  
• ConfigureClusterSwitch title: Configuring Switch and DN Objects for SIP Cluster
  
• ConfSIPS title: Configuring SIP Servers
  
• ConfiguringSIPProxy title: Configuring SIP Proxy
  
• cfgFS title: Configuring SIP Feature Server
  
• ConfGVP title: Configuring GVP
  
• ConfiguringStatServer title: Configuring Stat Server
  
• ConfOCS title: Configuring Outbound Contact
  
• ConfiguringRouting title: Configuring Routing
  
  • RoutingPrinciples title: Routing Principles in SIP Cluster
    
  • AgentAvailability title: Agent Availability for Routing
    
  • AgentReservation title: Agent Reservation in SIP Cluster
    
  • RoutingOptimization title: Routing Optimization
    
  • ConfiguringORS title: Configuring Orchestration Server
    
  • ConfiguringURS title: Configuring Universal Routing Server
    
  • RoutingLimitations title: Routing Limitations in SIP Cluster
    
• ConfiguringGMS title: Configuring Genesys Mobile Services
  
• ConfiguringGWS title: Configuring GWS
  
  • GWS Disaster Recovery Scenarios title: GWS Disaster Recovery Scenarios
    

HistoricalReporting title: Historical Reporting

• hrep_Architecture title: Historical Reporting Architecture
  
• hrep_Deployment Planning title: Historical Reporting Deployment Considerations
  
• hrep_Operational Differences title: Historical Reporting Operational Considerations
  
• hrep_Deployment Summary title: Enabling Historical Reporting
  
• hrep_Business Continuity title: Historical Reporting and SIP Business Continuity