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Genesys Web Services:interaction-workspace:intercommunication-workitem-routing-based-actions


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Published Option

intercommunication.workitem.routing-based-actions

Default Value: OneStepTransfer
Valid Values: A comma-separated list of valid operation names from the following list: OneStepTransfer.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31
Modified: 9.0.000.65

Specifies the list of 'routing based' actions that an agent is allowed to perform.

Draft Option

No draft option


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