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Genesys Web Services:interaction-workspace:privilege-contact-can-mark-done-zmedia-type-zfrom-history


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Published Option

privilege.contact.can-mark-done.<media-type>.from-history

Default Value: false
Valid Values: true, false.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31

Enables agents to mark done in-progress interactions of the corresponding media-type from history. Depends on 'Contact - Can Use'.

Draft Option

No draft option


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