Genesys Gplus Adapters CD Readme

• Select a release:
• 8.0

Release 8.0

• Gplus Adapter for Siebel CRM Readme
• Gplus Media Routing for Siebel CRM Readme
• Gplus iWD Routing for Siebel CRM Readme

• Select a release:
• 8.0

Release 8.0

• Gplus Media Routing for SAP
• Gplus Adapter for SAP ICI Multi-Channel
• Gplus Adapter for SAP Analytics

• Select a release:
• 8.0
• 7.6

Release 8.0

Important

Gplus Adapter 8.0 for Microsoft reached End of Support (EOS) on October 1, 2018. It previously entered both End of Life (EOL) and End of Maintenance on July 3, 2017. If you have questions, contact your account representative.

Release 7.6

Important

Gplus Adapter 7.6 for Microsoft reached End of Support (EOS) on October 1, 2018. It previously entered both End of Life (EOL) and End of Maintenance on July 3, 2017. If you have questions, contact your account representative.

• Select a release:
• 7.2
• 7.1
• 7.0
• 6.2
• 6.1
• 6.0
• 5.4
• 5.2
• 4.5, 5.0, 5.1, and 5.3

Release 7.2

• Gplus Adapter for Aspect WFM 7.2 Readme
• Gplus Adapter for IEX WFM 7.2 Readme
• Gplus Adapter for Teleopti WFM 7.2 Readme
• Gplus Adapter for Verint WFM 7.2 Readme

Release 7.1

• Gplus Adapter for Aspect WFM 7.1 Readme
• Gplus Adapter for IEX WFM 7.1 Readme
• Gplus Adapter for Teleopti WFM 7.1 Readme
• Gplus Adapter for Verint WFM 7.1 Readme

Release 7.0

• Gplus Adapter for Aspect WFM 7.0 Readme
• Gplus Adapter for IEX WFM 7.0 Readme
• Gplus Adapter for Teleopti WFM 7.0 Readme
• Gplus Adapter for Verint WFM 7.0 Readme

Release 6.2

• Gplus Adapter for Aspect WFM 6.2 Readme
• Gplus Adapter for IEX WFM 6.2 Readme
• Gplus Adapter for Teleopti WFM 6.2 Readme
• Gplus Adapter for Verint WFM 6.2 Readme

Release 6.1

• Gplus Adapter for Aspect WFM 6.1 Readme
• Gplus Adapter for IEX WFM 6.1 Readme
• Gplus Adapter for Teleopti WFM 6.1 Readme
• Gplus Adapter for Verint WFM 6.1 Readme

Release 6.0

• Gplus Adapter for Aspect WFM 6.0 Readme
• Gplus Adapter for IEX WFM 6.0 Readme
• Gplus Adapter for Teleopti WFM 6.0 Readme
• Gplus Adapter for Verint WFM 6.0 Readme
• Gplus Universal Adapter for WFM 6.0 Readme

Release 5.4

• Gplus Adapter for Aspect WFM 5.4 Readme
• Gplus Adapter for IEX WFM 5.4 Readme
• Gplus Adapter for Teleopti WFM 5.4 Readme
• Gplus Adapter for Verint WFM 5.4 Readme

Release 5.2

• Gplus Adapter for Aspect WFM 5.2 Readme
• Gplus Adapter for IEX WFM 5.2 Readme
• Gplus Adapter for Teleopti WFM 5.2 Readme
• Gplus Adapter for Verint WFM 5.2 Readme

Release 4.5, 5.0, 5.1 and 5.3

Important

Gplus Adapter 4.5, 5.0, 5.1, and 5.3 for Aspect, IEX, Teleopti, and Verint WFM reached End of Support on June 30, 2019. These four products previously entered End of Life (EOL) on July 3, 2017 and End of Maintenance on December 31, 2018. If you have questions, contact your account representative.

• Select a release:
• 8.0

Release 8.0

Important

LivePerson Adapter reached End of Support on August 21, 2017. It previously entered End of Life (EOL) on August 21, 2015 and End of Maintenance on February 21, 2017. If you have questions, contact your account representative.

• LivePerson Adapter