Genesys Web Services:interaction-workspace:interaction-disposition-key-name

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Published Option

interaction.disposition.key-name

Default Value: DispositionCode
Valid Values: A valid key name.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31

Specifies the key that is used to populate attached data or a user event when a disposition code is submitted to the back-end system, such as T-Server, Interaction Server, and Contact Server. This option can be overridden by a routing strategy as described in the Configuration Guide.

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