Genesys Web Services:interaction-workspace:privilege-voice-can-answer-call

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Published Option

privilege.voice.can-answer-call

Default Value: true
Valid Values: true, false.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31

Enables an agent to manually answer an incoming voice call. Setting this option to false hides the Accept button in the Interaction notification pop-up.

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