Genesys Web Services:interaction-workspace:teamlead-myagents-enabled-channels

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Published Option

teamlead.myagents.enabled-channels

Default Value: voice,chat,email
Valid Values: Comma-separated list of channel names from the following list: voice, chat, email, facebook, twitter, workitem
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.39

Specifies the channels that are displayed in the My Agents view. Channels are displayed in the order in which they appear in the list.

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