_ixn_update_data_time_to_wait
Section: Voice - User Terminated
Default Value: 5
Valid Values: Integer
Changes Take Effect: Immediately
Introduced: 8.5.231.02
Time to wait in seconds to update interaction data. You can increase this value if callbacks get stuck due to data updates.
_urs_ideal_expression
Section: URS Queueing
Default Value:
Valid Values: integer
Changes Take Effect: Immediately
Introduced: 8.5.231.02
Configure a URS expression for an ideal agent target. This option enables the Universal Routing Set Ideal Agent functionality as described in Using Agent Skills for Ideal Agent Selection.
8.5.231.02
Genesys Mobile Services Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 03/10/22 | Update | X | X |
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What's New
This release contains the following new features and enhancements:
- A new option, _urs_ideal_expression, is introduced to enable the Universal Routing Set Ideal Agent functionality as described in Using Agent Skills for Ideal Agent Selection. (GMS-8517)
Resolved Issues
This release contains the following resolved issues:
Now, with the new option _ixn_update_data_time_to_wait, you can increase the time to wait while updating the interaction data in Callback User-Terminated scenarios (5 seconds, by default). Previously, the time to wait was set to one second only and was not configurable. As a result, in case of overloads, the timeout may have expired and prevented the data update. (GMS-8539)
Now, GMS can transfer or send passwords from the GMS Admin UI to backend controllers. Previously, GMS was replying with HTTP/1.1 401 Unauthorized although correct credentials were provided. (GMS-8531)
Upgrade Notes
Further instructions are available in the upgrade section of the Genesys Mobile Service Deployment Guide.