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Monitoring

Ex Engage Connector supports two types of monitoring:

  • Container Monitoring
  • Service Monitoring

{{NoteFormat|Genesys recommends the use of Portainer} to monitor containers; however, please note that Portainer is a third-party tool, and Genesys is not responsible for its functionality or support.

Container Monitoring

Portainer Community Edition (CE) is a powerful, open-source toolset that allows you to easily monitor containers running in remote VMs. Setting up Portainer involves:

  • Additional configuration at EXEC VMs to open 2375 port.
  • Installing and configuring the Portainer tool.

=Configure EXEC VM

Each EXEC VMs needs to be configured to connect with Portainer for monitoring. In each EXEC VM,

  • Create a daemon.json file in /etc/docker path with the following configuration:
{
 "hosts": ["tcp://0.0.0.0:2375", "unix:///var/run/docker.sock"]
}
  • Add the following configurations in /etc/systemd/system/docker.service.d/override.conf file:
[Service]
ExecStart=
ExecStart=/usr/bin/dockerd
  • Run systemctl daemon-reload to reload the systemd daemon.
  • Run systemctl restart docker.service to restart docker.
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