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9.0.120.32

Genesys Intelligent Automation Release Notes


Genesys Intelligent Automation is part of 9.x starting in 9.0.000.01.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
07/25/23 General X


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What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


The hive-off process has been updated for improved performance for the Oracle database:

  • The days-tables are partitioned vertically, day sized.
  • Keys used for partitioning are indexed.
  • Additional indexes (CALL_STEPS_IDX1, DAILY_HEALTH_AGGREGATES_IDX1, DAILY_DASHBOARD_AGGREGATES_IDX1, DAILY_DASHBOARD_AGGREGATES_IDX2, and DAILY_HEALTH_AGGREGATES_START_IDX1) are added for performance.
  • Hive-off will now not copy from day-tables to historical-tables.
  • Old historical data will be deleted from the day tables, instead of from the historical tables. This helps in dropping partitions quickly improving performance.

(SPCHSTRM-3907, SPCHSTRM-4021, SPCHSTRM-4022)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.120.32.

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