EX Engage Recording Provider Service

This article provides details about all 100.0.x releases of EX Engage Recording Provider Service.

• October 30, 2024 (100.0.105.0186)
• April 5, 2024 (100.0.105.0143)

October 30, 2024 (100.0.105.0186)

What's New

• Recordings uploaded to GC are now validated for successful injection. (CCERP-656)
• The following third-party libraries are updated:
  • quarkus to 2.16.7.Final (CCERP-526)
  • netty from 4.1.100.Final to 4.1.112.Final (CCERP-691)
  • com.amazonaws.aws upgraded from 1.12.610 to 1.12.701
  • com.google.guava from 32.1.3 to 33.1.0
  • com.fasterxml.jackson from 2.14.2 to 2.17.0
  • com.squareup.okio from 3.6.0 to 3.9.0
• Genesys PSDK Java is updated from 900.10.6 to 900.10.9.

April 5, 2024 (100.0.105.0143)

What's New

• This is the initial release of EX Engage Recording Provider Service (EXRP).

Known Issues

• When the file name of the recording created in Engage deployment exceeds 80 characters, EXRP will not inject those recordings to Genesys Cloud. (CCERP-672)