Products Management
Cloud (Cloud)
Composer (Composer)
CS (Context Services)
ES (eServices)
GA (Genesys Administrator)
AS (Genesys Agent Scripting)
ARE (Active Recording Ecosystem)
GD (Genesys Desktop)
GEC (Genesys Expert Contact)
GE (Genesys Express)
GIM (Genesys Info Mart)
GDP (Genesys Interaction SDK)
GI2 (Genesys Interactive Insights)
MS (Genesys Media Server)
GMS (Genesys Mobile Services)
G1 (GenesysOne)
GRS (Genesys Rules System)
GSA (Genesys Skills Assessor)
GTM (Genesys Training Manager)
GVP (Genesys Voice Platform)
GWE (Genesys Web Engagement)
GETS (GETS)
GP (Gplus Adapters)
HPE (Hosted Provider Platform)
IWD (intelligent Workload Dist.)
ICON (Interaction Concentrator)
IW (Interaction Workspace)
IV (IVR Interface Option)
GEKM (Knowledge Management)
LRM (License Reporting Manager)
FR (Management Framework)
OS (Orchestration Server)
OU (Outbound Contact)
PMA (Performance Advisors)
Premiumsaas (Premium SaaS)
PSDK (Platform SDK)
GQM (Quality Management)
RAA (RAA)
RT (Reporting)
SDK (SDK)
STT (Simulator Test Toolkit)
SIPC (SIP Cluster)
SESDK (SIP Endpoint SDK)
FS (SIP Feature Server)
SIPS (SIP Server)
GSV (SIP Voicemail)
RTME (Stat Server)
System (System-Level Guides)
TS (T-Servers)
UCC (UC Connector)
R (Universal Routing)
WM (Workforce Management)
Use {{#product:productShortName|displayName|isolated}} to define a new product.
* displayName, and isolated can be left empty.
* If your product is isolated, set the isolated parameter to true.
* If your product has FAQs enabled, set the isolated parameter to empty and set the faq parameter to true. For example, {{#product:KC|Knowledge Center||true}}
* If your product has Ratings enabled, set the isolated and FAQs parameters to empty and set the Rating parameter to true. For example, {{#product:KC|Knowledge Center|||true}}
* If your product is part of Cloud and should display the Cloud dropdown, set the isolated, FAQs and Rating parameters to empty and set the Cloud parameter to true. For example, {{#product:KC|Knowledge Center||||true}}
* If you leave displayName empty, productShortName will be used in links.
* This product list MUST match the products listed in LocalSettings.php $ponyDocsProductsList.