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8.5.304.24

Genesys Knowledge Center CMS Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
02/01/22 Hot Fix X X

Helpful Links

What's New

This release includes only resolved issues.



Resolved Issues

This release includes the following corrections and modifications:


The CMS is now able to display documents and categories, even if some data corruption occurs within the modification histories. In this scenario, if you attempt to update some documents or categories with a broken history, the CMS does not allow the write operation and still displays the Category IO error: Error message. To get rid of the issue, repair the knowledge base as follows:

  1. Make a full Knowledge Base backup that includes the export of the Knowledge Base configuration.
  2. Delete the Knowledge Base.
  3. Restore the Knowledge Base from its backup.

(GK-8606)


The Modifications tab of the CMS now successfully updates if you publish or synchronize documents. Previously, in certain conditions, some data inconsistencies prevented the synchronized modifications from being removed from the Modifications tab. Additionally, the javax.jcr.RepositoryException error message was sometimes displayed after hitting the Synchronize button. (GK-8100)


This release includes important security fixes related to the Apache log4j vulnerability (CVE-2021-44228) and (CVE-2021-45105). In particular, the Apache log4j version included with Genesys Knowledge Center Server and Genesys Knowledge Center CMS has been upgraded to 2.17.0. (GKC-3021)



Upgrade Notes

No special procedure is required to upgrade to release 8.5.304.24.

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