8.5.000.05

Gplus Communication Server for Siebel CRM Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
05/19/20	General			X		X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Gplus Adapter for Siebel CRM

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• Support for Siebel CRM IP 2017, IP 2018 and IP 2019. Use the content from the IP2017 folder for the deployment on the mentioned Siebel versions. (GPSBL-5428)
• On 12/16/21, Genesys confirms support for IP 2020 and IP 2021.
• Selective protection of sensitive data is improved with the ability to hide T-Library data like DTMF (for example, digits) in Logs. (GPSBL-5433)

• The following operating systems are now supported:
  • Microsoft Windows Server 2019
  • Red Hat Enterprise Linux 8

  See the Gplus Adapter for Siebel CRM page in the Genesys Supported Operating Environment Reference Guide for more detailed information. (GPSBL-5487, GPSBL-5551)

• The following operating systems are no longer supported:
  • All AIX versions
  • All Solaris versions
  • Red Hat Enterprise Linux 5
  • Windows Server 2008

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.000.05.