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Genesys Web Services:crm-adapter:salesforce-activity-log-field-mapping


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Published Option

salesforce.activity-log.field-mapping

Default Value: No default value
Valid Values: The name of a configuration section that contains the mapping.
Changes Take Effect: When the session is started or restarted.
Introduced: 9.0.0

Specifies the name of the configuration section where the mapping is defined. In that section, each key must correspond to a UserData key Adapter should look for and each value must correspond to the name of the custom activity field in Salesforce. If this option is not defined or has a blank value, no custom values are added when Adapter creates the activity history. Also, if a given key is not present in the UserData or does not have a value, Adapter doesn't include it in the activity creation request.

Here's an example of how to configure the mapping:

[crm-adapter]
salesforce.activity-log.field-mapping=my-field-mappings

[custom-field-mappings]
firstName=first_name__c
lastName=last_name__c

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