Genesys Web Services:crm-adapter:salesforce-chat-include-transcript-in-desc

View in ref guide.

Edit this option          Publish this option          Clear draft content

Published Option

salesforce.chat.include-transcript-in-desc

Default Value: true
Valid Values: true, false
Changes Take Effect: When the session is started or restarted.
Introduced: 9.0.0

Specifies whether Adapter saves the chat transcript as part of the activity description in Salesforce.

Draft Option

No draft option