Genesys Web Services:crm-adapter:salesforce-email-include-body-in-desc

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Published Option

salesforce.email.include-body-in-desc

Default Value: false
Valid Values: true, false
Changes Take Effect: When the session is started or restarted.
Introduced: 9.0.0

When set to true, includes the text version of the email body in the Email Content field in the Comments block in Salesforce Activity History. The email body is saved only for inbound emails and outbound replies.

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