Genesys Web Services:crm-adapter:screenpop-id-key-regex

View in ref guide.

Edit this option          Publish this option          Clear draft content

Published Option

screenpop.id-key-regex

Default Value: No default value
Valid Values: A regular expression that matches a UserData key.
Changes Take Effect: When the session is started or restarted.
Introduced: 9.0.0

Specifies a regular expression pattern used to match a UserData key. This key's value should contain the ID of an object to screen pop in Salesforce. As with the existing screen pop behavior using the "id_" prefix, if multiple matching keys are present, Adapter only uses the first one. If this option isn't defined, Adapter uses the existing "id_" prefix logic.

Draft Option

No draft option